Privacy Policy

At Design State, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your personal information.

Information we collect

We may collect personal information when you:

submit an enquiry through our website
contact us by email or phone
engage our services

This information may include your name, email address, phone number, company name and any information you choose to provide.

We also collect limited non-personal information through website analytics, such as browser type, pages visited and general usage patterns. This helps us improve the performance and usability of our website.

How we use your information

We use your information to:

respond to enquiries
provide proposals and services
communicate with you about your project
improve our website and user experience
meet legal and business obligations where required

We will never sell or rent your personal information to third parties.

Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance.

You can choose to disable cookies through your browser settings, although some parts of the website may not function as intended.

Third-party services

We may use trusted third-party services such as website analytics, email providers or cloud storage to help operate our business. These providers only receive the information necessary to perform their services and are expected to protect your information appropriately.

Security

We take reasonable steps to protect the personal information we hold from unauthorised access, loss or misuse. While no online transmission can ever be guaranteed completely secure, we use appropriate security measures to safeguard your information.

Access and correction

You may request access to the personal information we hold about you or ask us to correct any inaccuracies by contacting us.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements. Any updates will be published on this page.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact: hello@designstate.com.au